Notice lost photos & videos

Important: If your Google Photos account is inactive for ii years or y'all're over your storage limit, it may impact your content. Learn how your Google storage works.

Step ane: Check your account

Some photos can seem to disappear considering you're on a different business relationship.

  1. On your Android phone or tablet, open up the Google Photos app Photos.
  2. Sign in to your Google Account.
  3. At the top, bank check that you're signed in to the business relationship that you backed upwards photos to.

Step two: Find photos from apps like Facebook or Instagram

It may be in your device folders.

  1. On your Android telephone or tablet, open the Google Photos app Photos.
  2. At the lesser, tap Library.
  3. Under "Photos on device," check your device folders.

Back upward your device folders to detect photos from other apps in your Photos view. Larn how to back up your device folders.

Footstep iii: Bank check if your photo is deleted

  • If your photo is even so in trash, you may be able to become it back. Acquire how to restore a deleted photo.
  • If your photo is in trash for over sixty days, the photo may exist permanently deleted.
  • If you utilise another photograph app or gallery, and delete photos there, y'all might delete your photograph before Google Photos tin support your photo.

Endeavour other ways to find your photos

If you employ a dissimilar gallery, but tap "Gratis upwardly space" on Google Photos

Important: Before you delete photos from your device, make sure y'all permit Google Photos back up your photos first. Learn how to plough on backup.

Cheque if back up is on

  1. On your Android phone or tablet, open up the Google Photos app Photos.
  2. Make sure you're signed in to the right account.
  3. Tap your account profile photograph or initial to detect your backup status.

If backup is on

  • Your photograph may still be in the process of backing up. If your device says it'due south "Waiting for Wi-Fi" or there'southward a number, it may mean that your photo isn't backed up yet.
  • Make sure the file sizes of your photos or videos tin exist backed up. Learn more about file sizes that can be backed upward.

If fill-in is off

Important: Before you delete photos from your device, make sure you let Google Photos dorsum up your photos first. Learn how to turn on backup.

If you lot delete a photo from your device, you may non be able to recover it. Google Photos doesn't back up photos right away.

Find an archived photo

If you lot can't find a photograph you don't regularly view, information technology may be in your archive. Learn nigh your archive.

  1. On your Android telephone or tablet, open the Google Photos app Photos.
  2. Make sure you're signed in to the right business relationship.
  3. At the bottom, tap Libraryand then Archive.

Search for a photo or video

Of import: Make sure back upward and sync is on. You can only search for backed-upwardly photos. Learn how to turn on backup.

Search for a photo or video

Search for the right dates or keywords to find a lost photo or video. Sometimes, when you scan or download a photo from a device with the wrong appointment and fourth dimension settings, the timestamp is unlike. Larn how to alter timestamps on photos.

To find a recently added photo or video:

  1. On your Android phone or tablet, open the Google Photos appPhotos.
  2. Sign in to your Google Business relationship.
  3. At the bottom, tap Search.
  4. BlazonRecently Added.
  5. Browse your recently added items.

If your detail isn't in Recently Added, you lot can search for a person, place, or object in the photo:

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the lesser, tap Search and type what you want to detect, like "dogs," "New York City," or if y'all tag your photos, someone's name.

If you lot can't find a photo with search, try to:

  • Search with a different keyword.
  • Search again in 3—5 days. It tin can accept a while for photos to be searchable.

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